We started with asset management. But we're building something bigger — a platform where councils and communities work together to make the places they live safer, greener, and more connected.
We believe that when people can see that their community is being taken care of — and can play a part in it — everything changes.
Most people don't think about tiers of government. When a streetlight goes out, a playground is broken, or fly-tipping appears on a lane, they don't care whether it's the parish council's job, the district's, or the county's. It's just "the government." And the closest face of government — the one people turn to first — is the town or parish council.
That's a challenge. But it's also an opportunity. Local councils are already the customer-facing layer of government, acting as a conduit to higher tiers, chasing issues on behalf of residents, and holding the community together. With local government reorganisation (LGR) abolishing districts and creating unitary authorities, even more responsibility is flowing downward. District councils alone manage around £690 million in assets, county councils £3.5 billion. As these tiers are restructured, community assets — parks, leisure centres, community buildings, play areas — are being transferred to town and parish councils at a pace nobody anticipated.
This is a good thing. The assets being transferred are the ones that matter most to everyday life — the parks where children play, the buildings where communities gather, the green spaces people walk through every day. These are higher-value community assets that directly impact the welfare of residents, quite different from the highways and strategic infrastructure that higher tiers will always own. Managed by local people who actually care, these assets will be better looked after than they ever were from a distance.
But it only works if councils have the right tools. Today, parish and community councils manage assets worth hundreds of thousands of pounds, and town councils often millions — figures that will grow significantly as LGR transfers more responsibility to the local level. Most still rely on spreadsheets, paper, and institutional knowledge. Residents report issues and never hear back. This disconnect isn't because councils don't care — it's because they're overwhelmed, under-resourced, and relying on systems designed for a different era.
Civic.ly exists to close that gap. To give every town and village the technology that, until now, only cities could afford. Not to make communities more digital — but to make them more human.
Civic.ly already helps councils replace scattered spreadsheets and paper with a single platform for managing every community asset.
Right now, Civic.ly is an operations platform — built to help councils manage, inspect, and maintain the assets their communities depend on. From playgrounds to footpaths, bins to buildings, everything is mapped, tracked, and auditable.
This is the foundation. You can't build a smart community on guesswork. You need to know what you own, what condition it's in, who's looking after it, and when it was last checked.
But this is just the beginning.
Our roadmap is built around three things that will transform how towns and villages work — for councils, for residents, and for the planet.
A two-way relationship between councils and residents. When someone spots a problem — a broken bench, a streetlight out, fly-tipping — they can report it and see it get fixed. Councils respond visibly, and trust grows.
Councils need to do their part to hit net zero. We'll help them track energy consumption across water, gas, fuel, and electricity — and use that data to reduce emissions, improve biodiversity, and make better decisions for the planet.
Sensors, smart meters, and weather data feeding into Civic.ly — so councils can make decisions based on what's actually happening, not what they think might be happening. Smarter routes, fewer wasted journeys, better outcomes.
Everything Civic.ly does is building towards something bigger: a live, real-time picture of what's happening in your community. A digital twin — not of a skyscraper or a factory, but of the places where people live, walk their dogs, take their children to play, and gather with their neighbours.
Smart cities have had this technology for years. Towns and villages deserve it too.
Every asset mapped, with real-time condition data from inspections, sensors, and community reports.
See what residents are reporting, what volunteers are working on, and where attention is needed most.
Carbon footprint, energy use, biodiversity scores, and weather conditions — all in one view.
IoT sensors and AI working together to predict maintenance needs before they become problems.
Civic.ly isn't just for council staff. It's for everyone who cares about where they live — residents, volunteers, community groups, and good neighbours.
Spot a pothole, a broken swing, or illegal dumping? Report it through Civic.ly and get updates as the council responds. No more shouting into the void — see that your community is being looked after.
Litter-picking groups, Friends of the Park, community gardeners — they can coordinate through the platform, log their work, and see the difference they're making alongside the council.
Communities are strongest when people look out for each other. Civic.ly can connect those who need help with those who want to give it — turning neighbourhoods into networks of care.
When residents can see that problems get fixed, inspections happen on schedule, and their community is being actively maintained — trust in local government grows. That's a positive loop worth building.
AI-powered asset register, inspections, compliance, mobile app, and task management. Replacing spreadsheets and paper with a platform built for councils.
Upload photos and video and AI automatically inspects assets, triggers defect and maintenance workflows. Weather-triggered inspections. AI extracts every action item from safety reports. A Civic.ly Asset Health Score for your entire estate — like an EPC rating for your community, so everyone can see how well assets are being cared for.
Two-way communication between councils and residents. Issue reporting, status updates, and volunteer coordination — bringing communities onto the platform.
Carbon tracking, smart meters, bin sensors, biodiversity scoring, and optimised routing. A live digital twin of your town or village — the smart community platform.
Get your asset management right today, and you'll be ready for everything that comes next. Book a free demo to see where Civic.ly is and where it's going.